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This page sets out the legal framework that governs your use of 7ezbdt, including how we handle your account data, what rights you hold, and where this policy applies. Access to our platform depends on your local law and eligible regions — please read this before you proceed.
Our legal posture is built around clarity: we tell you what data we hold, why we hold it, and how long we keep it. When you open an account, we collect the information needed to run your session — your login credentials, account wallet activity, and any transaction records tied to your payment method, whether that is bKash, Nagad or Rocket. We do not share your personal data with third parties for marketing purposes. Transaction records linked to bKash transfers, Nagad payments or Rocket wallet activity are retained for the period required to resolve disputes or respond to account queries. We use cookies to keep your session active across browser and mobile; you can adjust cookie preferences from within your browser settings at any time. Where a third-party game studio — such as PG Soft, JDB or CQ9 — serves content inside our lobby, their own data terms may apply to the game session itself, though we do not pass your account credentials to them. Eligibility to use this platform depends on your local law and the eligible regions in which 7ezbdt operates. If you are uncertain whether access is permitted in your location, you should seek local legal advice before continuing.
Our legal policy applies specifically to the account you hold with us and the activity that flows through it. It does not extend to every digital service you may connect with while on the platform. Understanding the boundaries helps you know where to direct questions.
This policy fully covers the creation, use and closure of your 7ezbdt account, including login sessions, account wallet balances, and the verification steps we show you inside your account area. These are our obligations to you directly.
Payments made through bKash, Nagad or Rocket are processed via those payment providers' own systems. Our policy covers the record we hold on our side; the wallet provider's own terms govern their part of the transaction independently.
Game content supplied by studios such as PG Soft, Microgaming or Joker operates under those providers' technical terms for the game session. Our policy covers how we present and log that content in your account history, not the game mechanics themselves.
External links, third-party tools or services you reach from our pages are not covered by this policy. We do not control those destinations and take no responsibility for their privacy or legal practices. Check their terms directly before engaging.
You hold several concrete rights over the information we keep about you. Reviewing your account records is the starting point: log in and navigate to your account history to see session activity, wallet transactions and any changes made to your profile. If any detail looks incorrect — your registered name, email address or linked payment method such as bKash or Nagad — you can submit a correction request through our support channel and we will update it once we verify the change against the original registration. You also have the right to ask what data we hold and to request its deletion, subject to any retention obligations we carry under applicable law. Every request is handled through our published contact routes; we do not accept undocumented changes to account details for security reasons. If you believe your rights under this policy have not been respected, raise the matter with our support team first — most questions are resolved at that stage without needing further escalation.
Open your account history after logging in. Session logs, wallet entries and profile changes are all visible there. If a record appears incomplete, note the date and transaction reference before contacting us.
Send a correction request through the support route published on this site. Include the field you want changed and the correct value. We verify against your original registration before applying any update to your account.
You can ask what personal data we hold about your account at any time. Submit the request via our support contact path; we will respond with the categories of data held and the purpose for which each is retained.
Account deletion requests are handled through our support team. Deletion is subject to any legal retention obligations on transaction records. We will confirm the outcome of your request once the review is complete.
For any question about how this policy applies to your account, the contact routes below are the ones we actively monitor. Use the channel that fits your query type — live chat for account-level questions, email for formal requests such as data correction or deletion. We do not publish operating hours or response-time commitments on this page; use the route most relevant to your need and our team will follow up.
Access live chat from the support icon visible when you are logged into your account. Use this route for account-level queries, session questions or to start a correction request before it goes to email.
Send formal policy requests — data access, correction or deletion — to our published support email address. Include your account reference and the specific right you are exercising so we can route it correctly.
Our help centre, accessible from the footer of every page, holds published answers to common policy questions. Check there first; if your question is not covered, escalate to live chat or email through the routes above.
Our approach to handling your information is practical and documented. We keep what we need, for as long as we need it, and we tell you where to ask if you want to know more. Every section of this policy reflects how the account actually works, not a generic template.
We retain account and transaction data for the period required to resolve disputes and meet any obligations under applicable law. Once that period ends, records are removed from active storage. Specific retention durations are available on request through our support email.
Cookies keep your session running across browser refreshes and mobile switches. We use session cookies and, where you allow it, persistent cookies for convenience. You can clear or block cookies through your browser or device settings at any time without losing your account.
Your account is protected by the credentials you set at registration. We do not store plain-text passwords. If you suspect unauthorised access, use the account recovery route shown on the login page, then contact support to flag the incident and review recent session history.
All requests to change account details, update a linked bKash or Nagad wallet, or alter your contact information must come through our verified support routes. We do not process account changes through unverified channels to keep your data protected.
These are the questions we receive most often about our legal policy, account rights and data handling. Each answer reflects how the platform actually works for accounts in Bangladesh-eligible regions.
Access to our platform depends on your local law and eligible regions. If you are in Bangladesh and have opened an account, this policy applies to the data and activity on that account. Whether access is permitted in your specific location is a question of local law, and we recommend you confirm that independently.
Yes. Submit a data access request through our support email with your account reference. We will respond with the categories of data held and the reason each is retained. We do not charge for standard access requests made in good faith.
Contact our support team through live chat or email and specify the field you want corrected along with the accurate information. We verify the change against your registration record before applying it. We do not update payment details like bKash or Nagad links without verification.
Closing your account does not result in the immediate deletion of all records. Transaction history tied to bKash, Nagad or Rocket payments is retained for the period required by applicable law and to handle any disputes that arise after closure. You can request details of what is kept via our support email.
Session cookies are necessary for your account to function across pages and on mobile. You can block or clear persistent cookies through your browser settings. Doing so may affect convenience features like auto-login but will not remove your account or its associated records.
Raise the matter with our support team first — through live chat for account-level issues or email for formal concerns. Most policy questions are resolved at that stage. If you believe a more formal escalation is needed, seek advice from the relevant authority in your local jurisdiction.