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At 7ezbdt, we are direct about what information we collect from your account, how we store it and what choices you have. This policy applies to all account activity on 7ezbdt, and access to our platform depends on your local law and eligible regions.
When you open an account on 7ezbdt, we collect the details you submit during registration: your name, email address, phone number and the payment method you choose to link. If you connect a local wallet such as bKash, Nagad or Upay, the wallet identifier is recorded against your account for transaction matching only. We do not store full wallet credentials or mobile banking PINs on our servers. We also collect technical data: your device type, browser version, session timestamps and approximate location derived from your IP address. This data helps us maintain account security and detect unusual access patterns. It is not shared with advertisers. Transaction records — including deposit and withdrawal activity tied to bKash, Nagad or Upay — are retained for the period required by our operational and compliance obligations. After that period, records are either deleted or anonymised in line with our internal retention schedule. You can review the data held on your account by raising a request through the support routes listed below. Availability of this service depends on your local law and the eligible region from which you access 7ezbdt.
This policy covers all activity conducted through your registered 7ezbdt account — from the moment you log in through to your session end. It does not extend to third-party websites linked from our pages, and it does not govern the data practices of payment processors such as bKash or Nagad, who operate under their own separate policies. Understanding what falls inside and outside this policy helps you know where to direct questions.
Your login session, device fingerprint and authentication activity on 7ezbdt fall within this policy. We record when and how your account is accessed, and that record is visible to you on request through the support contact route.
Deposit and withdrawal actions linked to bKash, Nagad or Upay are logged within your account transaction history. The payment processor's own data handling sits outside the scope of this policy — check their published terms directly.
Game session data — rounds played, stakes and outcomes — is stored against your account for record-keeping and dispute resolution. Game content from studios including PG Soft, JDB and CQ9 is delivered through their platforms; their content policies are separate from ours.
Any external link on 7ezbdt that takes you to another domain is outside this policy. We do not control how those sites collect or use your data, and we do not share your account details with them without your explicit action.
You have practical choices about the data we hold on your account. First, you can ask us to show you the personal information recorded against your registered profile — name, contact details, linked wallet identifiers and session history. Submit that request through the live chat or email route listed in the support section below. If any detail is incorrect — for example, a phone number linked to a Nagad or bKash wallet that has changed — you can raise a correction request. Our team will verify your identity through the account authentication process and update the record. We do not accept corrections over unverified channels. You can also ask us to stop using your data for non-essential purposes such as account-related notifications. A full deletion request can be submitted in writing; note that some records may be retained for the period required by our operational obligations before removal is completed. Whether and how these rights apply to you depends on your local law and eligible region.
Contact us via the published email or live chat route to request a copy of the personal data held on your 7ezbdt account. We will respond through the same channel used to make the request.
If your registered phone number, email or linked wallet reference is wrong, raise a correction through account support. Identity verification through your account login is required before any change is applied.
For any question about how your data is used, stored or shared, contact our support team directly. Describe the specific concern and reference your account email so we can locate the relevant records quickly.
A written deletion request can be submitted via the email support route. We will confirm receipt and outline which records can be removed immediately and which must be retained for our operational period.
If you have a question about your data, want to review what we hold or need to correct a detail linked to your bKash or Nagad wallet reference, the routes below are the ones we publish and monitor. Do not share account passwords or full wallet credentials over any support channel — our team will never ask for them. Access to support depends on your local law and eligible region.
Open the chat widget from your account page to reach the support team directly. State your account email and the privacy topic so the agent can locate your record without delay.
Send a written request to our published support email address. Include your registered account email and a brief description of the data or correction request. We respond through the same address.
The help section inside your signed-in account area contains published articles on data requests, wallet linking and account corrections. Check there first for step-by-step guidance before raising a direct contact request.
Our approach to data security is built around the practical steps you can observe in your account: session timeouts, re-authentication on device change and transaction confirmation for wallet-linked actions. We do not make claims we cannot evidence. What we can confirm is how data flows through the account layer and what controls sit in your hands.
We use session cookies to keep you logged in across browser tabs and to remember your last lobby position. Persistent cookies are used only for account recognition on return visits. You can clear them from your browser settings at any point; this will end your active session.
Your account password is stored in hashed form. We do not hold plain-text credentials. If you access your account from a new device, the platform may prompt re-authentication. Report any access you did not initiate to support immediately through the live chat route.
Transaction records — including bKash, Nagad and Upay wallet activity — are retained for the period required by our operational obligations. After that window, records are deleted or anonymised. You can ask for a retention summary through the email support route.
When this policy changes in a way that affects your rights or how we use your data, we will publish the updated version on this page and note the revision date at the bottom. Continued account use after a change is posted means you have seen the updated terms.
The questions below cover what real account holders ask when they want to understand how their personal information is handled on 7ezbdt. If your question is not answered here, use the live chat or email route in the support section above.
We collect your name, email address, phone number and the wallet identifier you link at registration — for example your bKash or Nagad number. We also record device and browser data for session security. We do not collect payment PINs or full banking credentials.
Your wallet reference is stored against your account for transaction matching only. We do not hold mobile banking PINs or passwords. Transaction records linked to bKash, Nagad or Upay are retained for our operational period and then deleted or anonymised in line with our retention schedule.
Send a request through our published email support route or raise it via live chat from your signed-in account page. Include your registered account email. We will respond through the same channel and provide the relevant records held against your profile.
Yes. Submit a written deletion request via the email support route. Some records — particularly transaction history — may need to be retained for our operational obligations before full removal. We will confirm which records can be deleted immediately and which require a retention period.
No. This policy covers data held within your 7ezbdt account only. bKash, Nagad and Upay each operate under their own data policies. For questions about how those processors handle your wallet data, check their published terms directly on their own platforms.
Your account data is retained for the period required by our operational obligations after your last activity. After that window, personal records are deleted or anonymised. You can submit a formal closure and deletion request through email support to initiate the process earlier where local law and eligible region rules permit.